Honeycomb's mobile app is a quick, easy way for your community to get prepared to invest in your offering, and to invest once it's live using their phone! On average, we see 30% of visits coming from IG. Here's how to make the most of the mobile app.
Honeycomb will be running raffles and contests exclusively for app users, as well as offering no fee promotions. In addition to the other Pre-Launch resources, the app is a powerful tool to help you hit your fundraising goals quickly!
Honeycomb Credit Mobile App FAQ
General Information
How do I download the Honeycomb Credit mobile app?
You can download the Honeycomb Credit mobile app from the Apple App Store or Google Play Store. Simply search for "Honeycomb Credit" and tap "Install" to begin the download.
- Download on the Apple/IOS App Store: https://apps.apple.com/us/app/honeycomb-credit/id6508168944
- Download on the Google Play Store: https://play.google.com/store/apps/details?id=com.honeycomb_credit_mobile
What should I do if I can't download the app?
If you're having trouble downloading the app, try the following troubleshooting steps:
- Ensure you have a stable internet connection.
- Check that your device has enough storage space.
- Restart your device and try downloading the app again.
- If the issue persists, contact our support team at support@honeycombcredit.com.
Account Management
How do I log in or sign up for the app?
If you already have an account with Honeycomb Credit, simply enter your email and password to log in. If you're new, tap on "Sign Up" and follow the instructions to create an account.
What if I forget my password?
Tap on "Forgot Password?" on the login screen, and follow the prompts to reset your password. You'll receive an email with instructions on how to reset it.
How do I enable biometric login (Touch ID/Face ID)?
You can enable biometric login through your device settings. Go to the app’s settings, tap on "Security," and toggle on Touch ID or Face ID.
Using the App
What should I do if the app crashes or freezes?
If the app crashes, try closing it completely and reopening it. If the problem continues, ensure your app is updated to the latest version. If the issue persists, please contact our support team at support@honeycombcredit.com.
How do I turn off push notifications?
You can manage your push notifications through your device's settings. Currently, we don't offer granular notification controls within the app, but this feature will be available in future updates.
What should I do if my investment doesn’t go through or there’s a bug?
If you experience any issues with your investments, please contact our support team immediately at support@honeycombcredit.com with details of the problem.
Feedback & Support
How can I leave a review on the app store?
To leave a review, visit the Honeycomb Credit page on the Apple App Store or Google Play Store, scroll down to the reviews section, and share your experience.
What happens after I leave a review?
Our support team reviews all feedback within three business days. We appreciate all feedback and use it to improve our services.
What new features are planned for future updates?
We are planning to introduce advanced filters, such as distance from your location, interest rates, and investment types. Additionally, we will be improving the document search functionality and providing more granular notification controls. If you have any feature requests, please email support@honeycombcredit.com.